All cancellations must be made formally by e-mail to info@ICiceland.is.

In conformity with business practices within the Icelandic travel industry.

​

Cancellation – Individuals or small groups

• 10% of the price of your tour is nonrefundable, for booking & preparing your tour.

• 90% refund if cancelled 15 days or more before start date.

• 50% refund if cancelled 14–3 days before start date.

• 25% refund if cancelled 2–1 days before start date.

• No refund if cancelled less than 24 hours prior to departure or no-show at pickup.

​

Cancellation – Groups 10 to 49 people

• 10% of the price of your tour is nonrefundable, for booking & preparing your tour.

• 90% refund if cancelled 56 days or more before start date.

• 75% refund if cancelled 55-43 days before start date.

• 50% refund if cancelled 42-29 days before start date.

• 25% refund if cancelled 28-15 days before start date.

• No refund if cancelled less than 14 days prior to start date or no-show at pickup.

​

Cancellation – Groups 50 people or more

• 10% of the price of your tour is nonrefundable, for booking & preparing your tour.

• 90% refund if cancelled 70 days or more before start date.

• 75% refund if cancelled 69-57 days before start date.

• 50% refund if cancelled 56-43 days before start date.

• 25% refund if cancelled 42-29 days before start date.

• No refund if cancelled less than 28 days prior to start date or no-show at pickup.

​

Cancellation policy – for self-drive tours

• 10% of the price of your tour is nonrefundable, for booking & preparing your tour.

• 90% refund if cancelled 60 days or more before start date.

• 80% refund if cancelled 59-45 days before start date.

• 70% refund if cancelled 44-35 days before start date.

• 40% refund if cancelled 34-15 days before start date.

• No refund if cancelled less than 14 days prior to start date or no-show at pickup.

​

If IC Iceland needs to cancel your tour for any reason, you will be eligible for a full refund.